Returns & Exchanges
At Mini Museum, we want you to be completely satisfied with your unique collectibles. If your item isn't a perfect fit for your collection, we offer a 30-day return window for most products in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all certificates of authenticity and display cases are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return box.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once received at our warehouse, we will process your refund or exchange within 5-7 business days.
