Frequently Asked Questions
Everything you need to know about bringing history home.
How do you ensure the authenticity of your specimens?
Every item in our collection undergoes a rigorous vetting process by subject matter experts and comes with a detailed Certificate of Authenticity documenting its provenance and history.
What are your shipping rates and delivery times?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs processing.
Can I return a specimen if I change my mind?
Yes, we offer a 30-day return policy for a full refund, provided the item is returned in its original packaging with the Certificate of Authenticity included.
Are the display cases included with the products?
Most of our specimens come with a custom-designed acrylic display case or a high-quality glass vial, as specified in the individual product descriptions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer bulk discounts for educational institutions?
Absolutely. We love supporting educators and museums. Please contact our support team with your institutional credentials to discuss bulk pricing and educational kits.